Shipping policy

Shipping Policy

Last updated: October 28, 2026

This policy explains how orders placed on Tyndor, operated by Tyndor LLC, are prepared and delivered. We deliver to France, Italy, Spain, the United Kingdom and the United States.

Shipping cost

Shipping is free on every order, with no minimum amount, in every market we serve.

Where orders ship from

Orders ship from one of our partner warehouses in Europe, China or the United States. The warehouse depends on the product and on available stock, so different products in the same order may ship separately.

Processing time

Orders are prepared after payment is confirmed, usually within 1 to 5 business days.

Delivery time

Delivery usually takes 7 to 12 business days after dispatch. This is an estimate: carrier delays, customs checks, weather or an incomplete address can extend it.

Tracking

As soon as your order ships, you receive an email with the tracking number. You can also follow it from "Track your order" on our website.

Customs, duties and taxes

Depending on your location, an order may be subject to customs duties, import taxes or other local fees. Where they apply, these charges are payable by the customer unless they are included at checkout.

Address

Please check that your delivery address is complete and correct before placing your order. If you notice an error, write to us straight away.

Late or lost parcels

If your parcel is significantly late or seems lost, contact us at contact@tyndorbrandsales.com and we will investigate with the carrier and send a replacement or refund you if it is not found.